FAQs

Our Mission

What is Silenced Roots?

Silenced Roots is an independent artist-led brand using art to preserve identity, tell stories, and stand firmly for justice.

Where do profits go?

A portion of profits supports families in Gaza and community aid efforts.

How can I contact you?

Use our Contact page and we'll get back to you as soon as possible.

Products & Support

Are your stickers waterproof?

Yes. Our stickers are water-resistant, UV-protected, and made for long-lasting use on smooth surfaces.

Do you accept returns?

Due to the handmade and made-to-order nature of many items, returns are not accepted. If your item arrives damaged or incorrect, please contact us and we'll help make it right.

Do you offer bulk or custom orders?

Yes. We welcome bulk orders and custom requests when possible. If you have an idea, event, or larger order in mind, contact us and we'll do our best to make it happen.

Orders & Shipping

How long does shipping take?

Most handmade orders ship within 2–5 business days. Delivery times vary by location and carrier. Made-to-order apparel may take longer.

Do you offer tracking?

U.S. orders under $20 may choose between Untracked Economy or USPS Ground Advantage Tracked Shipping. Economy Letter Mail may have limited or no USPS tracking updates. Double check your shipping address before placing your order. We are not responsible for delays, lost mail, or delivery issues related to Economy Letter Mail shipments. Orders $20+ and most international orders include tracked shipping automatically.

Do you ship internationally?

Yes. International shipping rates and delivery times are calculated automatically at checkout.